Shipping policy

At Rovexa Hub, we aim to deliver your orders safely and promptly. Please review our shipping policy for information about order processing, delivery times, and shipping destinations.

1. Shipping Locations

We currently ship within the United States only.

At this time, we do not offer international shipping or deliver to destinations outside the United States.

2. Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Please note:

Orders are processed Monday through Friday, excluding public holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
Processing times may occasionally be extended during busy periods or due to unexpected circumstances.

3. Shipping & Transit Time

Once your order has been processed and dispatched, it will typically take an additional 3–5 business days to arrive.

Our estimated delivery schedule is:

Order Processing Time: 2–3 business days
Transit & Delivery Time: 3–5 business days
Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, or other unforeseen circumstances.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

You can use the tracking details to follow your shipment and check its delivery progress.

Please allow some time for tracking information to become active after dispatch.

5. Shipping Delays

Although we work to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control, including severe weather, carrier disruptions, holidays, or other unexpected events.

We appreciate your patience if your shipment experiences a delay.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

7. Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact our support team. We will do our best to help you check the shipment status and assist with the next steps.