Refund policy
At Rovexa Hub, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a return and refund process designed to make your experience as simple as possible. Please review the following policy before requesting a return.
1. Return Policy – 30 Days
We offer a 30-day return policy from the date your order is delivered.
To qualify for a return, the following conditions must be met:
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The return request must be submitted within 30 days of delivery.
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The product must be unused and in new, original condition.
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The item must be returned in its original packaging.
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All original accessories and included components should be returned with the product.
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Once your return is approved, you must send the product back within 14 days.
Products that do not meet these conditions may not qualify for a return.
2. How to Request a Return
To start a return, please email us at:
Please include the following information in your email:
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Your full name
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Order number
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Product name
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Reason for the return
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Any relevant photos, if the product is damaged or defective
Our support team will review your request and provide further return instructions.
Please do not send products back before contacting